Privacy Policy

Effective Date: August 18, 2025

1. Introduction

KAI Prevention ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our preventive medicine services, visit our facilities, or interact with our digital platforms.

2. Information We Collect

2.1 Personal Information

• Full name, date of birth, and contact information
• Identity documents and emergency contact details
• Insurance information and payment details
• Demographic information for statistical analysis

2.2 Health Information

• Medical history and current health conditions
• Test results, diagnostic images, and laboratory data
• Treatment plans and clinical notes
• Genetic and genomic information (when applicable)
• Lifestyle and wellness data collected through our AI systems

2.3 Technical Information

• Device information and IP addresses
• Usage patterns on our digital platforms
• Cookies and similar tracking technologies

3. How We Use Your Information

• Medical Care: Providing diagnosis, treatment, and preventive health services
• AI Analysis: Using artificial intelligence to enhance diagnostic accuracy and personalized care
• Communication: Contacting you about appointments, results, and health recommendations
• Research: Conducting anonymized research to improve medical outcomes (with your consent)
• Legal Compliance: Meeting regulatory requirements and protecting our legal interests

4. Information Sharing and Disclosure

We may share your information only in the following circumstances:

• Healthcare Providers: With your treating physicians and medical team
• Insurance: For coverage verification and claims processing
• Legal Requirements: When required by law or court order
• Emergency Situations: To protect your vital interests or public health
• Business Partners: With trusted service providers under strict confidentiality agreements

5. Data Security

We implement robust security measures to protect your information:

• End-to-end encryption for data transmission and storage
• Access controls and authentication systems
• Regular security audits and vulnerability assessments
• Staff training on privacy and security protocols
• Compliance with LGPD (Lei Geral de Proteção de Dados) and international standards

6. Your Rights

Under Brazilian data protection law (LGPD), you have the right to:

• Access your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Object to certain processing activities
• Data portability for your personal information
• Withdraw consent for optional data processing

7. Data Retention

We retain your information for as long as necessary to provide medical care and comply with legal requirements. Medical records are typically retained for a minimum of 20 years or as required by Brazilian medical regulations.

8. International Transfers

If we transfer your data internationally, we ensure adequate protection through appropriate safeguards such as standard contractual clauses or adequacy decisions.

9. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyze site usage. You can control cookie preferences through your browser settings.

10. Children's Privacy

We take special care with minors' information and require parental consent for children under 18 years of age, in accordance with Brazilian law.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or direct communication.

12. Contact Information